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Heidi Pihama

Client Services Manager

Heidi is the Client Services Manager at MCI & Associates.  Prior to joining the practice in February 2020, she spent 13 years managing staff in a variety of industries including hospitality and animal health.  Heidi represents the first point of contact for clients needing assistance with our services. She handles and resolve client queries, develops strategies for improving customer services, and also looks after our event management.


When away from work, Heidi lives on a small lifestyle block with her daughter, two horses, one dog and some cattle. She loves being outside and active hence her involvement in endurance horse riding.  She also loves reading and gardening.